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Metrohm-Join-Our-Team-1WE'RE HIRING!

Click on any of the job links below to get full descriptions and apply.

We are as dedicated to our employees as we are to our customers—because happy employees, in turn, make our customers happy.

If you’re ready to bring your “A” game — and your smile — to work every day, and you have the qualifications we seek, we want to hear from you.

Current Career Opportunities

Field Sales Representative

Careers-SalesA successful Metrohm Sales Representative is the customer’s expert, go-to source for system advice and recommendations to optimize application workflow and results. Extensive prospecting, travel to customer sites, excellent communication skills and competent product demonstrations are essential to build this rapport, generate leads and close sales. Participation at local tradeshows as a “Metrohm ambassador” and regional seminar offerings may also be required. General “housekeeping” tasks include continuous lead and customer data management, fast and accurate customer quotations, timely customer follow-up. Positive collaboration with field service colleagues, as well as customer support, applications chemists and marketing teams ensure sure-fire success in this role.

Field Service Specialist

Careers-ServiceA successful Metrohm Field Service Specialist applies his/her chemistry knowledge and technical experience to solve customer’s instrumentation issues and ensure optimal system (and customer) performance. Service calls always begin with diagnosing and troubleshooting (remotely or onsite) customer’s application performance problems. On-site service may include simple-to-complex repairs, installations, preventive maintenance, certification, refresher training and more. All service and calibration work is performed according to established procedures and instrument specifications—service is “complete” once a series of samples are run that demonstrate accurate, consistent results. Extensive regional travel and heavy phone-based support is the norm. Ability to juggle/prioritize a busy schedule over a large territory essential; positive customer relations, as well as good collaboration with local Sales colleagues and customer support, ensure sure-fire success in this role.

Customer Support Specialist

Careers-Customer-ServiceAs a Customer Support Specialist, you will:
  • Provide telephone support to customers, distributors, and field representatives
  • Assist customers with product requests, order entry and other customer account activity.
  • Respond to customer emails and place orders by purchase orders
  • Provide assistance in spare parts order entry and follow up to specific customer demands. This includes providing back-up documentation and computer updates.
  • Coordinate, evaluate and manage the return of defective product.Responsible for backorder reports, working closely with inventory control to assure timely customer delivery.
And more, as our new facility takes root and grows.

 

NIRS Applications Chemist

Careers - applicationsAs NIRS Applications Chemist, you will:

  • Run test samples in the lab and develop applications for customers, documenting the application work in written form. Present and discuss applications work with the sales and service team and customers.
  • Make recommendations on the appropriate products and configuration for applications and document applications and technical information in a database for use by sales, service and customer service.
  • Provide technical customer service support for all Near Infrared Spectroscopy (NIRS). Take ownership of all assigned projects and communicates with all of the stakeholders on progress and results.
  • Participate as an active member of a team that represents the company at scientific meetings, customer visits, training sessions, etc and assumes responsibility and accountability for follow through on commitments as an integral part of the customer experience with Metrohm USA.
  • Train and support of all sales and service personnel.
  • Assist technical support with on-site installation of products and troubleshoots problems, either by phone or visiting customers, to resolve technical issues.
Warehouse Manager

2397As the Warehouse Manager you will:

  • Manage the operational procedures for a 26,000 sq. ft. warehouse, Quality and accuracy of outgoing shipments; handling and disposition of materials and demo stock; and the movement and storage of inventory.
  • Perform all functions of warehouse team as a working manager to ensure daily shipping and receiving workflow is completed.
  • Coordinate all import/export and distribution/warehousing activities, including maintenance of the facility fleet (forklifts, etc.) and ensure compliance with all fire, safety and health regulations.
  • Manage Warehouse staff.
  • Maintain daily shipping records and reports to ensure warehouse team performance metrics are met and/or exceeded for customer order fulfillment.
  • Analyze processes and implement improvements
  • Prepare annual budget for the warehouse for submission to VP, Operations

 

 

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